by Wim van der Zijden
A good practice in business is to focus on key activities. For some companies this may be branding, while other businesses may focus on areas such as consultancy, production or distribution. Focusing on key activities means to outsource as much other activities as possible. These other activities merely distract from the main goals of the company and the company will not be able to excel in them.
Many companies are in need of reliable software to persistently process live data transactions and enable reporting on this data. To fulfil this need, they often have large IT departments in-house. Those departments are costly and distract from the company’s main goals. The emergence of cloud computing should make this no longer necessary. All they need is an internet connection and a service contract with an external provider.
However, most businesses are in need of highly customizable software, because each company has slightly different business processes, even those in the same industry. So even if they outsource their IT need, they will still have to pay expensive developers and business analysts to customize some existing application.
These issues are addressed by Multi-Tenant Customizable (MTC) applications. We define such an application as follows:
A single software solution that can be used by multiple organizations at the same time and which is highly customizable for each organization and user within that organization, by domain experts without a technical background.
A key challenge in designing such a system is to develop a proper persistent data storage, because mainstream databases are optimized for single tenant usage. To this end this Master’s thesis consists of two papers: the first paper proposes an MTC-DB Benchmark, MTCB. This Benchmark allows for objective comparison and evaluation of MTC-DB implementations, as well as providing a framework for the definition of MTC-DB. The second paper describes a number of MTC-DB implementations and uses the benchmark to evaluate those implementations.